Privacy notice
Last updated: 22 October 2026
Who we are
Crown Gate Growth is a trading name of [YOUR FULL LEGAL NAME], [BUSINESS ADDRESS], United Kingdom ("we", "us"). We are the controller of the personal data described in this notice. Contact: founder@crowngategrowth.co.uk.
What we collect
- Details you give us in the report form: business name, town, website, the problems you select, your name, email address and (optionally) phone number.
- The estimate from the cost calculator, if you used it, and basic information about how you reached the page (for example the referring website or campaign link).
- Anything you send us by email or tell us on a call.
We also review publicly available information about your business (such as your website, Google listing, reviews and social media profiles) to prepare your report.
How and why we use it
- To prepare and send your Growth Gap Report and reply to you. Lawful basis: steps taken at your request before a contract, and our legitimate interest in responding to enquiries.
- To follow up about our services after your request. Lawful basis: legitimate interests. You can ask us to stop at any time.
- To send occasional growth tips by email, only if you ticked the box. Lawful basis: consent, which you can withdraw at any time using the unsubscribe link or by emailing us.
Who we share it with
We do not sell your data. We use trusted providers to run our website and email: Netlify (website hosting and form handling) and Microsoft 365 (email). Some providers may process data outside the UK; where they do, appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations apply.
How long we keep it
We keep enquiry and report data for up to 24 months after our last contact, unless you become a client, in which case we keep records for as long as required for legal and accounting purposes.
Your rights
You can ask to access, correct, delete or restrict the use of your data, object to its use, or ask for a copy in a portable format. Email founder@crowngategrowth.co.uk. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).